Yes I believe Bezos is a douche. However, he built a good company and don’t begrudge him for that.
As being too powerful, not so sure. This is not a business model that can’t be replicated, ie FedEx and UPS.
BTW, during my 1988 marketing class we were instructed to come up with an original marketing idea. I came with the idea of home delivery for videos. Still pissed at my X professor who said my home delivery concept wouldn’t work. Hello Netflix!