View Full Version : Supporting Members: Please cancel your PayPal Subscription
Svoboda
04-01-2009, 10:28 AM
We're trying to transfer email accounts and if you signed up last year or even up until a week or so ago, it will be going to the wrong email. Here are the instructions on how to do this via PayPal. Failure to do this could jeopardize your Supporting Membership when it comes due next.
How do I cancel a subscription?
You can cancel a subscription up until the day of the next scheduled payment. Remember, this cancels all future scheduled payments for that subscription.
Here's how to do it:
1. Log in to your PayPal account.
2. Click History under My Account at the top of the page.
3. Choose Subscriptions from the Show drop-down menu.
4. Check the From box and change the date back to the year the subscription was created.
5. Click Search, and then click Details.
6. Click Cancel Subscription.
7. Click Cancel Subscription again.
Muskie
04-01-2009, 10:31 AM
Might want to post this in the Men's Basketball section too Svo.
Svoboda
04-01-2009, 10:36 AM
Think I'll just make it a global announcement.
Muskie
04-01-2009, 10:42 AM
We're trying to transfer email accounts and if you signed up last year or even up until a week or so ago, it will be going to the wrong email. Here are the instructions on how to do this via PayPal. Failure to do this could jeopardize your Supporting Membership when it comes due next.
How do I cancel a subscription?
You can cancel a subscription up until the day of the next scheduled payment. Remember, this cancels all future scheduled payments for that subscription.
Here's how to do it:
1. Log in to your PayPal account.
2. Click History under My Account at the top of the page.
3. Choose Subscriptions from the Show drop-down menu.
4. Check the From box and change the date back to the year the subscription was created.
5. Click Search, and then click Details.
6. Click Cancel Subscription.
7. Click Cancel Subscription again.
It's important to note that if you're recently "renewed", then after you cancel don't subscribe again right away. Otherwise you will have paid twice.
Sorry for the confusion over this and we really appreciate everyone's support and patience.
bobbyboucher
04-01-2009, 10:51 AM
Svo,
I just want to make sure I got this correct. If my membership is due in NOV I should cancel it before NOV as e-mails are being switched. Then in NOV I should resubmit membership and it will go to the new e-mail you have setup. Please let me know if I am way off base.
Cheesehead
04-01-2009, 11:14 AM
I re-upped about a week ago so am I good?
Muskie
04-01-2009, 11:19 AM
Svo,
I just want to make sure I got this correct. If my membership is due in NOV I should cancel it before NOV as e-mails are being switched. Then in NOV I should resubmit membership and it will go to the new e-mail you have setup. Please let me know if I am way off base.
You are correct
Muskie
04-01-2009, 11:20 AM
I re-upped about a week ago so am I good?
See Bobby's post above yours. We've received your renewal for this year.
Cheesehead
04-01-2009, 11:29 AM
See Bobby's post above yours. We've received your renewal for this year.
I saw it but I was still confused. I went to Xavier. :)
Masterofreality
04-01-2009, 04:42 PM
Cripes,
Am I good? It looked like my renewal went through, OK.
I'm too old for this sheet!!!
Muskie
04-01-2009, 06:50 PM
Cripes,
Am I good? It looked like my renewal went through, OK.
I'm too old for this sheet!!!
You look ok MOR. Just remember to cancel at some point before next year.
Masterofreality
04-01-2009, 08:52 PM
You look ok MOR. Just remember to cancel at some point before next year.
Done, thanks.
anXUfan
04-01-2009, 09:29 PM
It looks like it tried to renew my subscription last week and failed because my credit card number has changed. Now when I try to follow the XH subscribe process, PayPal gives me an error saying "This feature is only available to Business and Premier Accounts." Anyone else run into this? Any hints for getting past it? This site is the only reason I use PayPal.
muckem muckem
04-02-2009, 10:16 AM
I think mine went through about a week or so ago. Am I good?
See Bobby's post above yours. We've received your renewal for this year.
Did you get mine? I received an email two days ago saying it was renewed. However, I haven't been on here for a week and didn't see this thread.
xu95
wkrq59
04-02-2009, 06:24 PM
Am I good, too, in the amount of $25????
I checked with paypal and they said it was debited to my account and it went through. If so, I'll cancel the paypal account.
coasterville95
04-02-2009, 10:29 PM
I just canceled my subscription, will there be renewal notes sent out to remind me when to re-up?
nuts4xu
04-02-2009, 10:45 PM
I guess my subscription expired. I now see the ads at the bottom, I will have to break out the credit card.
I don't use paypal.
I just got an email last night from this board telling me my subscription is up, but if I remember last year, I got an email from Paypal (which I haven't gotten one yet this year).
When I go to the paypal site today and try to follow the instructions above, I can't find a "subscriptions" link in the "history" tab. I am hoping that is because I cancelled my subscription already and just don't remember.
I guess I will have to wait until a couple days after the end of this month to see if Paypal tries to charge my account before I go ahead and renew again the proper way.
xu95
bobbiemcgee
03-29-2010, 01:06 PM
My paypal got zapped for the 12.50 on 3/24, but I lost my supporting member status for some reason.:logo:
Muskie
03-29-2010, 01:15 PM
It's not catching some of you, for which I apologize. Just pm me and let me know if this has happened and I'll take care of it.
BENWAR
03-29-2010, 01:32 PM
I made a payment to Jason last week and my membership has not been renewed.
Thanks for looking into this.
Muskie
03-29-2010, 01:59 PM
I made a payment to Jason last week and my membership has not been renewed.
Thanks for looking into this.
fixed.
Muskie1000
03-29-2010, 02:05 PM
ok so when I got under history, I don't have any subscription option - all I have is basic search and download history. I swear I remember going through this last year so where do I find this under paypal again?
DC Muskie
03-29-2010, 02:12 PM
My paypal subscription was renewed. Did it go to the right address?
Muskie
03-29-2010, 02:16 PM
My paypal subscription was renewed. Did it go to the right address?
The issue is that some of them went to Jason, while some of them went to me... we'll get it cleared up. In the meantime, if anyone is having an issue... let me know in this thread or pm me.
coasterville95
03-29-2010, 02:18 PM
I canceled when they told us to last year, then about 3 days before my expiration, I used the pruchase paid subscription feautre from the user control panel - it added a year to my subscription instantaneously.
X-band '01
03-29-2010, 02:55 PM
I don't know if I even have a PayPal account anymore, but you're probably better off making a 1-time payment through PayPal instead. That's what I did earlier this year - it beats all of these junk emails that I keep getting from "PayPal" asking you to verify your subscription (which is more likely a phishing scam).
Kahns Krazy
03-29-2010, 04:36 PM
mine went through twice again, I think.
mine went through twice again, I think.
That's fair, considering you drain the twice the moderator resources of the average poster.
Muskie
03-29-2010, 05:18 PM
mine went through twice again, I think.
Khans pm me your name and I'll refund one.
Masterofreality
03-29-2010, 05:30 PM
That's fair, considering you drain the twice the moderator resources of the average poster.
I don't know.
When Snipe goes on a political rant, he absorbs 1/2 the entire bandwidth.
What's that worth? :p
Kahns Krazy
03-29-2010, 06:07 PM
Khans pm me your name and I'll refund one.
Don't worry about it. I'll select someone to get sponsored for a supporting membership. Or not. $25 is still a hell of a bargain for what I get here.
Snipe
03-29-2010, 06:30 PM
I think mine went through twice last month, once through paypal and once through a credit card. I don't know what I did with that.
X-band '01
03-29-2010, 06:35 PM
Khans pm me your name and I'll refund one.
KHAN!
http://www.mikecs.net/prodigeek/images/GeekOutMoment_12124/kirk_screams_khan.jpg
Masterofreality
03-29-2010, 06:37 PM
I think mine went through twice last month, once through paypal and once through a credit card. I don't know what I did with that.
Hmmmmm.
Ponzi scheme Muskie? :eek:
Muskie
03-29-2010, 07:12 PM
Hmmmmm.
Ponzi scheme Muskie? :eek:
More like operator error MOR :)
waggy
03-29-2010, 07:17 PM
I was charged 62 times. Please send refund.
D-West & PO-Z
03-29-2010, 07:59 PM
Don't worry about it. I'll select someone to get sponsored for a supporting membership. Or not. $25 is still a hell of a bargain for what I get here.
I'm poor. :D
joebba
03-29-2010, 10:42 PM
I canceled as this thread seemed to say to do but then a few weeks back I got a notice my renewal was up. I then lost my supporting membership status, went through Pay Pal and paid and my paying membership status was returned. I have not at this point been double billed.
Muskie
03-30-2010, 08:44 AM
I canceled as this thread seemed to say to do but then a few weeks back I got a notice my renewal was up. I then lost my supporting membership status, went through Pay Pal and paid and my paying membership status was returned. I have not at this point been double billed.
You shouldn't be. The paypal account for the site was switched, so that meant that anyone that signed up with the old account had to cancel to switch to the new one. If you did as you describe Joe, you should be fine.
Kahns Krazy
03-30-2010, 02:18 PM
I finally figured out how to cancel the original subscription. If you got both of my $12.50's, go ahead and give D-West the supporting membership for a year. Broke college students need breaks.
D-West & PO-Z
03-30-2010, 06:17 PM
I finally figured out how to cancel the original subscription. If you got both of my $12.50's, go ahead and give D-West the supporting membership for a year. Broke college students need breaks.
Haha, kahns you don't have to do that. I graduate in may so by mid summer I will have my subscription renewed. Hopefully you didn't get double billed anyway. Thank you very much for the gesture though.
Paypal charged me today. Muskie, if that money doesn't show up to you guys let me know and I will go through the payment process again through the site.
For some reason I followed every instruction to cancel the subscription and still can't seem to figure it out. Oh well, this site is worth $25.
xu95
xsteve1
03-31-2010, 05:02 PM
I was charged the 12.50 but am not showing as a supporting member? Can the mods update.
Muskie
03-31-2010, 05:03 PM
I was charged the 12.50 but am not showing as a supporting member? Can the mods update.
yes.
Muskie, I'm sorry this has all been such a pain in the ass for you guys.
xu95
Retire33
04-01-2010, 09:31 PM
I was charged the 12.50 but am not showing as a supporting member? Can the mods update.
Same here...it was even charged to a closed account that caused it to reopen and charge me overdraft (which they waived)
Muskie
04-02-2010, 09:41 AM
Same here...it was even charged to a closed account that caused it to reopen and charge me overdraft (which they waived)
Fixed it. I had this happen with paypal once too.
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